ELECTRICIANS CASE STUDIES
Within our case studies, you'll discover firsthand accounts of how our virtual assistants have revolutionized the way electricians work, streamlining their operations, and maximizing productivity. With TradieVA, our clients have witnessed significant transformations in their daily workflows and overall business efficiency.
NJP ELECTRICAL SERVICES
"The biggest win is the ease of the whole process, I can hand over a task and know it’s being handled.”
Nick Pratt NJP Electrical Services
NJP Electrical Services delivers commercial and residential electrical, data, fire, and security installations across multiple sectors. As the business grew, finding the right support, someone proactive, reliable, and aligned with their values became critical. That’s when they partnered with TradieVA.
📉 The Struggle
Before working with TradieVA, scaling the business was frustrating:
- Difficulty finding the right staff fit despite multiple hiring attempts
- Younger hires lacked experience; senior hires weren’t the right match
- Team dynamics and direction were challenging to manage
- Admin and communication demands increased as the business grew
- A preference for in-person work made the shift to remote support feel uncertain
The constant challenge of staffing and admin slowed momentum.
✅ Big Wins with TradieVA
With TradieVA’s support, NJP Electrical Services found clarity and confidence:
- Tasks can be handed over with confidence they’ll be completed properly
- The VA is proactive, responsive, and handles tasks without micromanagement
- Digital communication now feels natural and effective
- A positive, fun-loving personality aligned well with the team
- Clear onboarding, training videos, and step-by-step processes made the transition smooth
What stood out most was TradieVA’s onboarding process - providing a new perspective on training and ensuring systems were locked in from the start.
The cultural alignment also made a real difference. Having someone enthusiastic and engaged brought positive energy to daily operations. With reliable support in place, the business is set up to grow without friction.
LAWRENCE ELECTRICAL CONTRACTING
“I’ve got my time back, and I’m more present with my family.”
Billy Lawrence | Lawrence Electrical Contracting
Lawrence Electrical Contracting is a small domestic and commercial electrical business where balancing site work with admin became increasingly difficult. As the workload grew, backend tasks began taking over nights, weekends, and family time — until TradieVA stepped in to provide consistent support behind the scenes.
📉 The Struggle
Before working with TradieVA, the business was stretched thin:
- Admin work spilling into evenings after long days on site
- Invoicing, quoting, and paperwork done late at night
- Financial strain from time spent in the office instead of on site
- Missed family time due to long hours
- No clear systems or triggers for when tasks needed to be done
The business was running — but at the cost of personal wellbeing.
✅ Big Wins with TradieVA
With TradieVA’s support, Lawrence Electrical Contracting experienced a major shift:
- Admin tasks are handled without sacrificing evenings
- Billy can reach out to his VA while on site and know tasks will be actioned quickly
- Less stress knowing things are getting done in the background
- Clear processes and trigger points now guide daily operations
- More time and energy for family and personal life
The biggest change has been consistency and control. With systems now in place, tasks no longer rely on memory or late-night catch-ups.
The business operates with structure, allowing Billy to be more relaxed, present at home, and confident that nothing is slipping through the cracks.
ES4U ELECTRICAL SERVICES
"I don’t work weekends anymore, and I get to spend more time with my family.”
Rohan Prior | ES4U Electrical Services
ES4U Electrical Services is a Sydney-based electrical contractor specialising in commercial and industrial projects, including design, infrastructure, switchboards, lighting, power, communications, and security. As the business grew, admin and quoting work began creeping into nights and weekends — until TradieVA stepped in to create flexibility and control.
📉 The Struggle
Before working with TradieVA, the workload extended well beyond business hours:
- Stress around finances and how quotes were being put together
- Late nights spent counting costs and preparing quotes
- Regularly working until 10–11pm
- Family time sacrificed to keep up with admin
- Limited flexibility despite business growth
The business was moving forward — but at a personal cost.
✅ Big Wins with TradieVA
With TradieVA’s support, ES4U Electrical Services reclaimed time and balance:
- Weekends Back: No more weekend work or late-night admin
- More Family Time: Flexibility improved without slowing the business
- Admin & Quoting Support: Financial admin is handled without bottlenecks
- Trusted Relationship: A strong working partnership built on trust and aligned values
- Growth-Ready: Systems now support expansion instead of holding it back
What started with scepticism quickly turned into confidence. Building trust and alignment made it possible to step away from the office without losing control of the business. With reliable support in place, the business can scale while protecting personal time and wellbeing.
ARCONEX
“I’m more relaxed knowing things are getting done in the background.”
Kayleen Hardiman | Arconex
Arconex, trading as Architects Electrical Services, is a Sydney-based electrical business managing a busy team of electricians. As the business grew, admin backlogs and a lack of structure began affecting efficiency across the board — prompting the team to engage TradieVA for support.
📉 The Struggle
Before working with TradieVA, the business was feeling the strain:
- Admin tasks falling behind and not being done consistently
- A lack of structure impacting the entire business
- Backlogs creating stress and inefficiency
- One team member pulled out of their role one day a week just to keep up
- Still not enough time to get everything done
- Limited capacity for holidays, family time, or proper breaks
The lack of systems made it difficult to make clear business decisions or run efficiently.
✅ Big Wins with TradieVA
With TradieVA’s support, Arconex began to regain control and momentum:
- Admin support freed up valuable time across the team
- Less pressure toward the end of the week, especially Thursdays
- Clearer processes created order from chaos
- Tasks are completed regularly instead of piling up
- The business now keeps moving without bottlenecks
Beyond the systems, the cultural fit has also mattered. The relationship with the TradieVA team brought positive energy, communication, and a sense of teamwork into daily operations.
RELEC DATA & ELECTRICAL
“Three big wins: day-to-day admin off our plate, better time, and a more efficient business.”
Ryan | Relec Data & Electrical
Relec Data & Electrical is an electrical contracting business managing a growing volume of residential and commercial work. As workload increased, handling admin internally became unsustainable — making it clear the business needed dedicated administrative support to keep growing efficiently.
📉 The Struggle
Before working with TradieVA, growth brought added pressure:
- Increasing workload without admin support
- Responsibility piling up as jobs and enquiries increased
- Admin tasks taking time away from higher-value work
- Needing to delegate but lacking the right support
- Risk of inefficiency as the business continued to grow
✅ Big Wins with TradieVA
With TradieVA’s support, Reli Data & Electrical was able to stabilise and streamline operations:
- Day-to-day admin is handled consistently and reliably
- Tasks were picked up quickly with minimal disruption
- The team can focus on core electrical work
- Processes now support growth instead of slowing it down
- The business is positioned to expand, upskill, and delegate more responsibility
Working with TradieVA has been a seamless experience - delivering reliable support, fast learning, and ongoing value to the business.
Freedom Electrical Services
“We’re finally completing projects we never had time for. We’re on track.”
Freedom Electrical Services had been stuck in a cycle of long hours, unfinished tasks, and stalled growth. Mike was buried in paperwork after hours, Avalon was handling daily admin, and the business was going nowhere fast.
That changed when they brought TradieVA on board.
With their VA managing operations, documenting systems, and offering fresh ideas, they finally had the support they needed to move forward. What once felt overwhelming is now structured and under control.
Today, they’re more organised, more productive, and building a business that runs smoothly - without burning out.
Leopard Electrical
“You actually adapted to how we want things done.”
Leopard Electrical had spent over a year trying to manage their own marketing - or outsourcing it to others who never quite understood their brand. The result? Inconsistent messaging, wasted time, and missed opportunities.
That changed with TradieVA.
From Instagram content to SEO and email campaigns, they finally had a team that not only executed but got it.
TradieVA aligned with their vision, maintained their visual identity, and delivered the kind of marketing that actually drove results.
Now, with a consistent brand presence and quality leads coming in, Leopard Electrical is quoting more - and charging with confidence, without getting bogged down in marketing tasks.
LINC ELECTRICAL
“The biggest win has been getting more time back. Instead of sitting here till 7 or 8 p.m., I’m able to leave far earlier now.”
Jason Bensted, LINC Electrical
LINC Electrical specialises in providing power solutions for communication and mobile phone towers. As the business grew, so did the demands - especially from tier-one clients requiring precise invoicing, inductions, and safety documentation. The team knew they needed help to stay competitive and avoid burnout.
🚧 The Challenges
Before working with TradieVA, LINC Electrical was:
❌ Falling behind on invoicing and compliance paperwork
❌ Losing clients and revenue due to delayed submissions
❌ Stuck in the office late into the night, sacrificing personal time
❌ Getting regular follow-ups from clients chasing missing documents
How TradieVA Helped
✅ Delegated admin and documentation to their VA, Carl, freeing up hours daily
✅ Improved document handover systems, reducing delays and errors
✅ Enhanced client satisfaction with timely, accurate submissions
✅ Gave the team mobile access to business files—responding to clients on the go
✅ Enabled continuous improvement, with Carl learning the business and proactively managing tasks
With TradieVA’s support, LINC Electrical reclaimed valuable time, reduced client friction, and restored work-life balance, all while staying sharp and competitive in the field.
SEA2SKY
"A VA would benefit them a lot to be able to assist with the running of the business so that they could potentially get out of fight or flight mode in the business and start to really see the business as a whole."
Rai, Co-Owner of SEA2SKY Electrical
Before teaming up with TradieVA, Rai and the SEA2SKY team were buried in repetitive tasks—leaving little time for growth, strategy, or breathing room. But once TradieVA came on board, things changed fast.
📈 Biggest Wins with TradieVA
- Shift to Growth: With admin, paperwork, and background tasks handled, Rai could finally focus on expansion—and even acquired another business
- Processes That Scale: Misty, their exceptional VA, built detailed SOPs so anyone could step into key roles without needing to be trained from scratch
- Incredible Dedication: Misty even worked from the hospital to support the team, bringing a can-do attitude and unmatched reliability
Impact on Business Operations
With Misty managing the day-to-day:
- SEA2SKY saw rapid growth in just 11–12 months
- The business now runs smoothly enough that co-founder Troy could confidently step back
- Operations became structured, stable, and scalable
Rai believes every trade business can benefit from a VA - not just for admin, but to regain clarity, build structure, and stop running in reactive mode.
TradieVA helped SEA2SKY scale up and breathe easier, could it do the same for you?
SMALL SPARK CONTRACTING
“I can’t even describe how much better it feels not being glued to my phone all day. You’ve gone above and beyond what I ever expected.”
Andrew, Owner of Small Spark Contracting
Andrew runs Small Spark Contracting, where expert electrical work meets exceptional customer care. But managing calls, admin, and marketing while on the tools was burning him out—until TradieVA stepped in.
📞 The Struggle
Before working with TradieVA, Andrew was:
- Constantly juggling phone calls while working—whether up on a roof or under a floor
- Losing time and focus due to nonstop interruptions
- Falling behind on admin, invoicing, and customer comms
- Feeling the stress of doing everything alone
✅ Big Wins with TradieVA
- Less Phone Time, More Focus: With a VA handling incoming calls, Andrew can stay focused on the job without constant disruptions
- Consistent Online Presence: TradieVA keeps Small Spark’s social media active and polished, helping the business stay visible and professional
- Improved Customer Service: With fewer distractions, Andrew now gives every customer his full attention
Andrew’s VA, Jay, has been a game-changer—adapting to the business quickly, staying proactive, and making daily operations smoother than ever.
ELEVAC
“Having someone manage and filter through my emails has been a massive help. Things are finally getting actioned and prepared without sitting in the too-hard basket.”
Justin, Founder of Elevac
Justin leads Elevac, a growing electrical contracting business in Melbourne that specialises in small to medium-sized commercial projects. As the workload increased, so did the pressure of handling day-to-day operations—until he partnered with TradieVA.
The Challenges
Before working with TradieVA, Justin was:
❌ Buried under a backlog of admin tasks, with no solid systems in place
❌ Struggling to create quoting templates and organise prebuilds
❌ Stretched thin managing emails, operations, and personal time
How TradieVA Stepped In
✅ Built streamlined systems, including custom templates and prebuild organisation
✅ Automated follow-ups and reminders, easing the load of email management
✅ Helped interpret electrical drawings and turn them into usable templates
✅ Provided ongoing support with inbox management, drawing prep, and file organisation
✅ Freed up Justin’s time so he could focus on securing new work and growing the business
With TradieVA’s support, Justin has gone from reactive to proactive—regaining control over his operations and setting Elevac up for sustainable growth.
MY COMPLETE ELECTRICAL
“Efficiency has gone through the roof. Our response time with new prospects is quicker, follow-ups are prompt, and invoices are ready to go—every single time.”
David, Founder of My Complete Electrical
David leads My Complete Electrical, a forward-thinking electrical business known for its innovation and quality service. As the business grew, so did the operational load—especially around managing calls and admin. To keep up, David turned to TradieVA.
The Challenges
Before engaging with TradieVA, David was dealing with:
❌ Constant phone calls that interrupted core tasks
❌ Long, unqualified conversations that ate up valuable time
❌ A need for structured call handling to reduce frustration and boost focus
How TradieVA Made a Difference
✅ Trained VA to qualify incoming calls, saving time and filtering out distractions
✅ Replaced the need for a full-time admin hire—delivering support without blowing the budget
✅ Provided tailored assistance designed for the unique challenges of tradie businesses
✅ Freed up David to focus on high-value tasks and long-term growth
With TradieVA’s help, David has transformed how My Complete Electrical runs. From smoother communication to faster admin turnaround, he now has the time and systems in place to scale with confidence.
GIIDJAA INDUSTRIES
“I finally have the time to focus on growing the business—instead of getting stuck in the day-to-day.”
John Kirby, Managing Director, GJ Industries
John Kirby leads GJ Industries, an Indigenous-owned mechanical and electrical company. As the business grew, so did the demands - making it harder for John to focus on strategy while juggling daily operations. That’s when he brought in TradieVA.
🚧 The Challenges
Before working with TradieVA, John faced several pain points:
❌ No clear processes or procedures, leading to inefficiencies
❌ Admin and operational tasks piling up as the business expanded
❌ Spending too much time on low-value work instead of high-level strategy
🛠️ How TradieVA Helped
✅ Built solid processes and procedures, creating a strong operational foundation
✅ Automated 95% of payroll tasks, freeing up critical hours
✅ Introduced structured routines and daily huddles to bring consistency
✅ Partnered John with two skilled VAs, bringing fresh ideas and dependable support
✅ Took over admin tasks so John could stay focused on strategic direction
✅ Gave peace of mind knowing daily operations were running smoothly
✅ Reclaimed valuable time—shifting John’s role from reactive to proactive
✅ Enhanced team efficiency through routine, structure, and smart delegation
With TradieVA’s support, John has experienced a genuine shift in how GJ Industries runs. From streamlining workflows to creating space for growth, the results speak for themselves.
SYMBIENT ELECTRICAL
“Our systems got tighter, our response times improved - and financially, we’ve just had the most profitable quarter in our company’s history.”
Chris McKenna, Owner of Symbient Electrical
Chris McKenna runs Symbient Electrical, an electrical contracting company based in Perth, WA. He reached out to TradieVA to help overcome growing communication and admin bottlenecks that were holding the business back.
😟 The Challenges
Before partnering with TradieVA, Chris was stuck in a loop of:
❌ Scattered communication causing delays and confusion
❌ Struggling to respond to emails promptly, leading to missed quotes and slow estimates
❌ No solid systems for communicating with clients or the team
❌ Admin overload triggering anxiety and taking focus away from growth
❌ Hours lost to back-end tasks that should’ve been delegated
🛠️ How TradieVA Helped
✅ Streamlined communication channels, speeding up email and inquiry responses
✅ Assigned a VA to manage inboxes, triage tasks, and keep things moving
✅ Improved document control for smoother quoting and job detail tracking
✅ Introduced background systems like checklists and spreadsheets for better operations
✅ Small, consistent improvements added up - resulting in the most profitable quarter in 7 years
✅ With support in place, Chris took on bigger projects with more confidence
✅ Reinforced focus on profitability through better time use and internal systems
✅ Now planning to expand the VA team to include specialists in marketing and client relations
With TradieVA, Chris turned admin chaos into structured systems—freeing up time, reducing stress, and creating real financial results. His VA’s initiative and attention to detail have exceeded all expectations.
GJB Electrical
“My 3 biggest wins? Getting paid on time, winning more work, and finally being organized.”
Gordon Brown, Owner, GJB Electrical
Gordon Brown runs GJB Electrical, an electrical contracting business known for quality work - but like many tradies, he was buried in admin and back-end tasks that kept him from focusing on growth.
🚧 The Challenges
Before working with TradieVA, Gordon faced:
❌ Too much time spent on admin tasks, with no solid systems in place
❌ Late payments from clients due to inconsistent invoicing and follow-up
❌ Difficulty staying on top of quoting, bookings, and overall job management
How TradieVA Helped
✅ Set up streamlined systems to simplify daily operations
✅ Implemented automated invoice reminders to improve cash flow
✅ Took over admin tasks like booking employees and turning quotes into confirmed jobs
✅ Improved client communication with fast responses and better quote organisation
✅ Freed up Gordon’s time so he could focus on winning work and growing the business
✅ Delivered clear results: better organisation, more jobs won, and faster payments
✅ Helped Gordon achieve a better work-life balance with more family time
✅ Continues to support ongoing improvements and efficiencies in his operations
🎥 Watch how TradieVA helped turn things around for GJB Electrical.

