SYMBIENT ELECTRICAL

“Our systems got tighter, our response times improved - and financially, we’ve just had the most profitable quarter in our company’s history.”
 Chris McKenna, Owner of Symbient Electrical

Chris McKenna runs Symbient Electrical, an electrical contracting company based in Perth, WA. He reached out to TradieVA to help overcome growing communication and admin bottlenecks that were holding the business back.

😟 The Challenges

Before partnering with TradieVA, Chris was stuck in a loop of:

❌  Scattered communication causing delays and confusion

❌  Struggling to respond to emails promptly, leading to missed quotes and slow estimates

❌  No solid systems for communicating with clients or the team

❌  Admin overload triggering anxiety and taking focus away from growth

❌  Hours lost to back-end tasks that should’ve been delegated

🛠️ How TradieVA Helped

✅  Streamlined communication channels, speeding up email and inquiry responses

✅  Assigned a VA to manage inboxes, triage tasks, and keep things moving

✅  Improved document control for smoother quoting and job detail tracking

✅  Introduced background systems like checklists and spreadsheets for better operations

✅  Small, consistent improvements added up - resulting in the most profitable quarter in 7 years

✅  With support in place, Chris took on bigger projects with more confidence

✅  Reinforced focus on profitability through better time use and internal systems

✅  Now planning to expand the VA team to include specialists in marketing and client relations

With TradieVA, Chris turned admin chaos into structured systems—freeing up time, reducing stress, and creating real financial results. His VA’s initiative and attention to detail have exceeded all expectations.

  GIIDJAA INDUSTRIES

“I finally have the time to focus on growing the business—instead of getting stuck in the day-to-day.”
  John Kirby, Managing Director, GJ Industries

John Kirby leads GJ Industries, an Indigenous-owned mechanical and electrical company. As the business grew, so did the demands - making it harder for John to focus on strategy while juggling daily operations. That’s when he brought in TradieVA.

🚧 The Challenges

Before working with TradieVA, John faced several pain points:

❌  No clear processes or procedures, leading to inefficiencies

❌  Admin and operational tasks piling up as the business expanded

❌  Spending too much time on low-value work instead of high-level strategy

🛠️ How TradieVA Helped

✅  Built solid processes and procedures, creating a strong operational foundation

✅  Automated 95% of payroll tasks, freeing up critical hours

✅  Introduced structured routines and daily huddles to bring consistency

✅  Partnered John with two skilled VAs, bringing fresh ideas and dependable support

✅  Took over admin tasks so John could stay focused on strategic direction

✅  Gave peace of mind knowing daily operations were running smoothly

✅  Reclaimed valuable time—shifting John’s role from reactive to proactive

✅  Enhanced team efficiency through routine, structure, and smart delegation

With TradieVA’s support, John has experienced a genuine shift in how GJ Industries runs. From streamlining workflows to creating space for growth, the results speak for themselves.

“Having someone manage and filter through my emails has been a massive help. Things are finally getting actioned and prepared without sitting in the too-hard basket.”
  Justin, Founder of Elevac

Justin leads Elevac, a growing electrical contracting business in Melbourne that specialises in small to medium-sized commercial projects. As the workload increased, so did the pressure of handling day-to-day operations—until he partnered with TradieVA.

The Challenges

Before working with TradieVA, Justin was:

❌ Buried under a backlog of admin tasks, with no solid systems in place

❌ Struggling to create quoting templates and organise prebuilds

❌ Stretched thin managing emails, operations, and personal time

How TradieVA Stepped In

✅ Built streamlined systems, including custom templates and prebuild organisation

✅ Automated follow-ups and reminders, easing the load of email management

✅ Helped interpret electrical drawings and turn them into usable templates

✅ Provided ongoing support with inbox management, drawing prep, and file organisation

✅ Freed up Justin’s time so he could focus on securing new work and growing the business

With TradieVA’s support, Justin has gone from reactive to proactive—regaining control over his operations and setting Elevac up for sustainable growth.

SMALL SPARK CONTRACTING

“I can’t even describe how much better it feels not being glued to my phone all day. You’ve gone above and beyond what I ever expected.”
  Andrew, Owner of Small Spark Contracting

Andrew runs Small Spark Contracting, where expert electrical work meets exceptional customer care. But managing calls, admin, and marketing while on the tools was burning him out—until TradieVA stepped in.

📞 The Struggle

Before working with TradieVA, Andrew was:

• Constantly juggling phone calls while working—whether up on a roof or under a floor
• Losing time and focus due to nonstop interruptions
• Falling behind on admin, invoicing, and customer comms
• Feeling the stress of doing everything alone

✅ Big Wins with TradieVA

• Less Phone Time, More Focus: With a VA handling incoming calls, Andrew can stay focused on the job without constant disruptions
• Consistent Online Presence: TradieVA keeps Small Spark’s social media active and polished, helping the business stay visible and professional
• Improved Customer Service: With fewer distractions, Andrew now gives every customer his full attention

Andrew’s VA, Jay, has been a game-changer—adapting to the business quickly, staying proactive, and making daily operations smoother than ever.

"A VA would benefit them a lot to be able to assist with the running of the business so that they could potentially get out of fight or flight mode in the business and start to really see the business as a whole."

Rai, Co-Owner of SEA2SKY Electrical

Before teaming up with TradieVA, Rai and the SEA2SKY team were buried in repetitive tasks—leaving little time for growth, strategy, or breathing room. But once TradieVA came on board, things changed fast.

📈 Biggest Wins with TradieVA

• Shift to Growth: With admin, paperwork, and background tasks handled, Rai could finally focus on expansion—and even acquired another business
• Processes That Scale: Misty, their exceptional VA, built detailed SOPs so anyone could step into key roles without needing to be trained from scratch
• Incredible Dedication: Misty even worked from the hospital to support the team, bringing a can-do attitude and unmatched reliability

Impact on Business Operations

With Misty managing the day-to-day:

• SEA2SKY saw rapid growth in just 11–12 months
• The business now runs smoothly enough that co-founder Troy could confidently step back
• Operations became structured, stable, and scalable

Rai believes every trade business can benefit from a VA - not just for admin, but to regain clarity, build structure, and stop running in reactive mode.



TradieVA helped SEA2SKY scale up and breathe easier, could it do the same for you?

LINC ELECTRICAL