BUILDING / CONSTRUCTION CASE STUDIES

Read the compelling narratives of our clients that showcase the remarkable benefits of integrating Virtual Assistants into the world of building and construction. Our case studies provide real-life examples of how our virtual assistants have played a pivotal role in supporting businesses owners throughout their journey.


Independent Building Solutions

“The biggest wins we've had is just being able to get out on site a little bit more, which enables you to get out and quote a bit more work and to be able to scale the business a little bit."

Paul, Independent Building Solutions


Independent Building Solutions is a residential building company based in Canberra. Paul, the owner, found himself tied to office paperwork, which prevented him from being on-site and quoting new jobs. After 18 months with TradieVA, his business has been transformed.


🚧 The Challenges

Before TradieVA, Independent Building Solutions was:

  • Stuck in the office with paperwork, payroll, and other weekly administrative tasks.
  • Struggling to scale the business because Paul couldn't get out on-site to quote more work.
  • Sacrificing personal time and peace of mind, having to check in on work while on holidays to ensure tasks like invoicing and bank reconciliation were done.
  • Juggling too many responsibilities by wearing multiple hats, which took time away from the things Paul was better at.


✅ How TradieVA Helped

With the help of his TradieVA, Paul was able to:

  • Get back on site more often, enabling him to quote and secure more work to scale the business.
  • Take time off without worrying about work, as his VA handles tasks like bills, Xero reconciliation, and payroll.
  • Offload the administrative burden by setting up an automated CRM system to manage pays and banking.
  • Focus on growth, allowing more time for marketing, advertising, and social media to bring in new work.
  • Learn new software together, with the VA helping to work through issues and learn new construction and bookkeeping software from day one.



By taking on the day-to-day admin, TradieVA has given Paul the freedom to focus on what he does best, enabling his business to grow and thrive.



Ison Building

“The most surprising thing about having a TradieVA was the relationship you build with these people and just finding people that care about my business as much as I do."

Troy Ison, Ison Building

Ison Building specialises in construction, from small patios to million-dollar commercial refits. The business owner, Troy Ison, knew he needed help to manage the administrative workload that was consuming his valuable time and hindering business growth.


🚧 The Challenges

Before working with TradieVA, Troy Ison was facing:

  • Losing valuable time on administrative tasks that could be done by others, like data entry and invoicing.
  • Lack of time management due to the high volume of work and administration.
  • Being buried in paperwork, which prevented him from focusing on other important goals for the business.
  • The work impacting his personal life, leaving him with little time for family.


✅ How TradieVA Helped

After hiring his TradieVA, Lionel, Troy saw significant improvements:

  • Streamlined Business Operations: Small tasks were handled by Lionel, who was always available at a computer to get information and plans, making the business run smoother.
  • Increased Productivity and Revenue: Troy could focus on revenue-generating activities instead of data entry and administration, leading to a jump in business revenue.
  • Improved Work-Life Balance: Troy gained more free time on his Friday afternoons and more time with his family.
  • Built a Strong Partnership: Troy developed a close relationship with Lionel, who cares about the business as much as Troy does, and trusts him with the administrative and data entry work.


With TradieVA's support, Troy Ison was able to get his administration under control and regain valuable time, all while boosting his business's productivity and revenue.


James Brewer Carpentry & Building

“Now I know how to record SOPs… instead of everything resting in my head.”


James of James Brewer Carpentry and Building shares his experience working with TradieVA. He discusses how the partnership has helped him manage administrative tasks, improve time management, and streamline business processes. James highlights the impact of using standardized operating procedures (SOPs) and praises the support from TradieVA, particularly from Nicole. As a result, his business has been able to take on larger projects and produce accurate estimations and quotes, paving the way for future growth and efficiency.

Dela Studios Landscaping

“With having Clyde in my corner, I'm saving 24 to 30, sometimes even more hours a week quoting.”


Michael Cowell of Dela Studios as he shares how partnering with TradieVA revolutionized his high-end landscape construction business. Struggling with time management and business bottlenecks, Michael found relief and efficiency by working with virtual assistant Clyde, who helped streamline quoting processes and improve overall business operations.


Discover how this collaboration allowed Michael to focus on business growth and spend quality time with his family, ultimately leading to a more professional and effective business approach.

O2 CONSTRUCTION

"Having TradieVA on board has taken the pressure off the day-to-day. I’m spending more time on site and with my family instead of being stuck in the office."

Nick, Owner of O2 Constructions


Nick leads O2 Constructions, a premium residential building company specialising in sustainable and passive home builds. With a growing business and a second child on the way, he knew something had to change.


🚧 The Challenges

  • Time Crunch: Limited time to manage office work while balancing site supervision and family life
  • Lack of Visibility: No clear job tracking system—updates came late, and progress was hard to measure
  • Burnout & Stress: Hours spent on admin led to frustration and time away from what mattered most


✅ The TradieVA Solution

  • Real-Time Job Tracking: No more spreadsheets or chasing staff—everything is up-to-date and visible in one place
  • Reclaimed Family Time: With fewer late nights in the office, Nick now spends more time with his growing family
  • Collaborative Support: A trusted team to bounce ideas off, solve problems, and support business growth


Nick no longer feels like the bottleneck in his business. With TradieVA, he’s working smarter, not harder—and enjoying the balance he once thought was out of reach.

ISON BUILDING

"We've gone paperless now. The accountability and the customer access to everything. It's just lifted the business profile."

Troy Ison, Owner of Ison Building


🧱 The Challenge

Troy Ison was overwhelmed. Running Ison Building meant juggling a growing workload with mountains of paperwork—leaving little room to focus on scaling or spending quality time at home.


🚧 What Wasn’t Working

  • Endless Admin: Paperwork was consuming hours that should’ve been spent leading projects
  • Unsustainable Help: Relying on family for support worked for a while, but wasn’t a long-term solution for a growing business


✅ The TradieVA Transformation

  • Cloud-Based Systems: With support from his VA, Troy transitioned the business to a fully digital, paperless model—boosting efficiency and client professionalism
  • More Personal Time: He now ends his day earlier, sets tasks for his team, and has time to enjoy life outside of work
  • Exponential Growth: The impact has gone beyond admin - Troy’s business has grown faster than he imagined, and he’s now looking ahead with confidence and clarity


Ready to ditch the paperwork and scale your business like Troy?

LEAN 2 Constructions

"I've gone from being overwhelmed and working 50, 60 hours a week minimum to now back to 40."

Josh, Director of Lean2 Construction


⏳ The Challenge

Time is every tradie’s most valuable asset - and Josh was running out of it. Before working with TradieVA, he was:

❌ Drowning in admin and back-end work

❌ Operating without solid processes or systems

❌ Losing precious hours that could be spent on business growth or family


✅ The Transformation with TradieVA

  • Time Freedom: Josh reclaimed hours each week and now has space to focus on growing, not just running the business
  • Innovative Support: His VA introduced fresh ideas and solutions, adding real value beyond admin
  • Peace of Mind: With trusted support behind the scenes, Josh knows his business is being looked after
  • Work-Life Balance: With less time on the tools and in the inbox, he’s spending more time with his family
  • Boosted Productivity: With fewer distractions, Josh can focus on bringing in more opportunities and scaling profitably


Ready to break the 60-hour grind? TradieVA can help you build the systems, free your time, and get back to the parts of the business and life you love.


PB Builds

"I've been able to grow the business."

Phil, Renovation Builder


Meet Phil, the renovation builder who unlocked his business's full potential and reclaimed his precious time with TradieVA.


🔧 Challenges Phil Faced

  • Time Crunch: Constantly torn between work, family, and personal downtime
  • Admin Overload: Managing projects while drowning in admin left him exhausted
  • Inbox Stress: Emails piling up daily, stealing time and focus
  • Limited Growth: Big ideas and dreams—like scaling the business or taking a break - felt out of reach


✅ Solutions with TradieVA

  • More Time, Less Stress: TradieVA gave Phil back hours each week—time he could now spend on growth, family, and freedom
  • Streamlined Systems: With VA training videos and clear processes, his operations now run like a well-oiled machine
  • Email Relief: HelpWise transformed his inbox from a stress zone to a smooth, managed system
  • Room to Dream: With the day-to-day under control, Phil is finally pursuing bigger goals—expanding services and planning well-earned holidays


Phil’s journey is proof that with the right support, you can get out of the weeds and back to building the business - and life you truly want.


RBD Building and Maintenance

"The efficiency of the time spent on creating those reports. When we got busy, we stayed within our target. We're still tracking along perfectly."

Priyen Chetty, Operations Manager


Priyen Chetty oversees operations at RBD Building and Maintenance, a company working across high-volume insurance and maintenance projects. With tight deadlines and 10–15 jobs a day, efficiency was critical but hard to maintain without the right support.


🚧 The Challenges

❌ Field teams stretched thin between site work, reports, and admin

❌ Manual data entry eating into hours of productive time

❌ Pressure mounting during peak workloads, risking missed targets


✅ How TradieVA Helped

  • Streamlined Operations: TradieVA supported the field team by taking over time-consuming admin and reporting, allowing them to stay focused on site work
  • Time Freedom: By handling data entry and calculations, the VA freed up hours of manual work from the team
  • Consistent Efficiency: Even on the busiest days—handling 10–15 jobs—reports were delivered on time, targets met, and no one fell behind
  • Tangible Impact: The support from TradieVA helped reduce stress, increase output, and keep the business running smoothly


The result? RBD didn’t just stay afloat during busy periods - they stayed on target and kept operations tight.

Looking to streamline your building or insurance repair business? TradieVA could be the support team you didn’t know you needed.

FLOORTEK

"Albert probably absorbed 15 to 20 hours worth of workload."

Anthony, Director of Floor Tech & Sunflower Tech


Anthony oversees two growing construction companies: Floor Tech Surface Solutions and Sunflower Tech Concrete Construction. With rising demand, finding reliable admin support—especially locally—was becoming increasingly difficult.


🚧 The Challenges

❌  Difficulty recruiting affordable, skilled local talent in a tight labor market

❌  Growing workload and a lack of reliable support to manage it

❌  Operational chaos from juggling too many tasks with too few resources


🛠️ How TradieVA Made a Difference

✅ Introduced Albert, a highly skilled VA with industry understanding and estimating experience

✅ In just weeks, Albert absorbed 15–20 hours of work per week, easing the pressure and improving workflow

✅ Took over estimating tasks—saving Anthony time and reducing bottlenecks

✅ Integrated seamlessly into operations, turning a stressful situation into a streamlined one

✅ Surpassed expectations with his speed, initiative, and ability to keep things on track


The takeaway?  With the right processes and the right VA, it’s possible to transform overwhelm into opportunity - and get back to running the business instead of being buried in it.