HVAC
TradieVA provides specialized virtual assistant support for HVAC businesses. We help you boost efficiency, manage your workload, and grow your business without the administrative headache. Get back to servicing your clients, knowing your business is running smoothly.
SMARTWAY AIR CONDITIONING
“The biggest win has been freedom — it’s the number one thing for us.”
SmartWay Air Conditioning | Supply, Install & Service
SmartWay Air Conditioning provides air conditioning supply, installation, and servicing across residential and commercial work. As the business grew, keeping up with enquiries and customer responses became the biggest bottleneck — until TradieVA stepped in to create consistency, control, and freedom.
📉 The Struggle
Before working with TradieVA, getting back to customers was a constant challenge:
- Leads slipping through the cracks
- Losing track of enquiries across real estate, strata, and private clients
- Inconsistent workflow due to delayed responses
- Mental stress from constantly trying to stay on top of everything
- Business ups and downs caused by poor response times
✅ Big Wins with TradieVA
With TradieVA’s support, SmartWay Air Conditioning achieved real stability:
- More Freedom: The business no longer relies on the owner being constantly available
- Faster Customer Responses: Enquiries are handled promptly, keeping work flowing
- Consistent Pipeline: Responding faster means steady, reliable work
- Improved Financial Performance: Less volatility and more predictable income
- Peace of Mind: Knowing nothing is missed has had a huge mental impact
Working with TradieVA has made day-to-day operations significantly easier — keeping communication clear, checklists organised, and tasks completed without things falling through the cracks.
Complete Refrigeration and Air
“We have a lot more structure now and defined tasks, which make it easier.”
Running Complete Refrigeration and Air, the business owner shares how collaborating with Trade EVA has transformed their daily operations. By handling emails, invoicing, and other administrative tasks, the newfound support has alleviated stress and restored balance. Gain insights into the benefits of external assistance and how it brought structure and
MOJO AIR
"The biggest benefit is you can offset those admin tasks that you don’t need to be doing and focus on the high-value stuff."
Mojo Air operates in the air conditioning and ventilation space, handling commercial construction projects, direct residential clients, builders’ works, and service and maintenance for commercial, industrial, and residential spaces.
Key Challenges and Solutions:
❌ Time pulled in too many directions: Josh was constantly interrupted, making it difficult to focus on high-priority tasks.
❌ Needed accountability: Without reminders or task prompts, important tenders or quotes would get delayed or missed.
❌ Admin overload: Managing tender requests and commercial estimates was taking up valuable time that could be better spent elsewhere.
💡
Solution:
✅ TradieVA’s Rizza, took over key admin tasks, including setting up tender requests, managing quote reminders, and maintaining consistency with due dates. Rizza’s proactive support ensured Josh stayed accountable and on track.
Feeling the admin overload? Let’s help you delegate so you can focus on growing your business.
COLES REFRIGERATION AND AIR CONDITIONING
"Gaining back time. Being able to offload tasks that I feel I did'nt needed or wanted to do. And the opportunity to focus on more higher revenue earning task or jobs."
Coles Refrigeration and Air Conditioning, led by Mitchell, delivers expert service in air conditioning, refrigeration, and catering equipment. Like many trade business owners, Mitchell was bogged down by admin work and the struggle to find reliable local staff.
Challenges:
❌ Overloaded with admin tasks, limiting time for high-value work
❌ Recruitment issues and inconsistent processes
❌ Lack of systems slowed down operations
How TradieVA helped:
✅ Delegated admin tasks to a skilled VA
✅ Built SOPs and training videos for smoother operations
✅ Reclaimed time to focus on revenue-driving jobs
✅ Gained reliable support that integrated seamlessly with the team
With TradieVA, Mitchell now runs a more efficient business and finally has the time to focus on growth.

