OTHER TRADES
Don't let the name fool you. From Architects to Yoga Studios, NDIS providers to Cabinet makers, Removalists to Allied health providers. We love finding high demand business' , streamlining their operations and removing the overwhelm.
ENLIVEN HOUSING
“I’ve gotten back a lot more time — time I can now spend improving our processes and helping the business scale.”
As National Project Manager at Enliven Housing, Samuel was spending three to four hours every day keeping up with reporting, defects management, emails, and other administrative tasks. The work was important, but it was taking valuable time away from improving processes and helping the business grow. Bringing Janelle into the team through TradieVA changed that.
๐ The Struggle
Before working with TradieVA, Samuel's workload was dominated by repetitive but essential admin:
- 3–4 hours a day spent staying on top of administrative tasks
- PCG reporting consuming valuable time
- Constant email follow-ups
- Ongoing defects management
- Hours spent catching up after work
- Limited capacity to focus on processes, procedures, and scalability
The projects team was moving quickly, but Samuel needed more capacity to step away from day-to-day administration and focus on making the wider operation better.
โ Big Wins with TradieVA
With Janelle taking ownership of key responsibilities, Enliven Housing has seen a significant shift:
- Hours Back Every Day: Samuel has more time for strategic and higher-value work
- Consistent Project Reporting: Monthly project updates now go out across the business
- Greater Transparency: Teams have clearer visibility into project progress and delays
- More Efficient Operations: Samuel can focus on improving processes and procedures
- Independent Support: Janelle manages responsibilities with minimal assistance
- Stronger Team Alignment: Other departments can stay informed and raise questions earlier
- A monthly project update was something Samuel had wanted to introduce for a long time but simply never had the capacity to execute consistently. With Janelle owning it, the wider business now has much better visibility across projects.
๐ฎ Looking Ahead
Enliven Housing is now focused on:
- Continuing to grow its team
- Building stronger processes and procedures
- Creating more scalable project operations
- Developing existing TradieVA talent into bigger roles
- Giving team members opportunities to mentor and develop others
- Instead of simply adding more hands, Enliven Housing is building a support structure where people can learn, take ownership, and eventually help develop the next team member.
ENLIVEN HOUSING
“We’ve brought more structure and discipline into our workflows — freeing us to focus on the bigger picture.”
As Chief Asset Management Officer at Enliven Housing, Nicholas and his team manage large volumes of property data and ongoing asset-related work. As that workload grew beyond the team's capacity, too much time was being consumed by processing and repetitive tasks — leaving less room for strategic planning. TradieVA provided the additional capacity and structure they needed.
๐ The Struggle
Before bringing Jam into the team, the Asset Management department was dealing with:
- A volume of work that had exceeded the team's capacity
- Large amounts of property data requiring ongoing management
- Difficulty systematically collecting and organising information
- Repetitive processing consuming valuable internal resources
- Nicholas spending too much time in the weeds instead of on strategic planning
The challenge wasn't simply having too much work — it was creating a better, more repeatable way to manage it.
โ Big Wins with TradieVA
With Jam's support, Enliven Housing has created a more structured approach to its asset management workflows:
- Smarter Data Collection: New forms simplify and structure repair and maintenance requests
- Reliable Database Management: Property information is regularly maintained and kept up to date
- More Systemised Workflows: Processes are becoming repeatable, consistent, and easier to manage
- Micro Projects Completed: Important improvement projects can move forward instead of sitting in the backlog
- More Strategic Capacity: Leadership can spend less time processing and more time focusing on higher-level priorities
- One standout win was improving the way repair and maintenance information is collected. Jam helped create a simple forms-based system that brought greater structure to the process.
๐ฎ Looking Ahead
Enliven Housing is now focused on:
- Continuing to strengthen systems and workflows
- Growing its extended team with high-quality talent
- Creating greater efficiency across departments
- Ensuring remote team members feel genuinely integrated
- Giving leadership more capacity for strategic work
The vision isn't simply to outsource tasks — it's to build a capable team working together toward the same goals and better outcomes for Enliven Housing's customers.
Lana Software
๏ปฟ“Our team can finally switch off knowing every customer is still being looked after.”
Lana Software is a growing SaaS company with a global team and an expanding customer base. As sales increased, so did customer enquiries, putting pressure on the support team and creating longer response times. To maintain a high standard of customer experience while continuing to grow, they partnered with TradieVA.
๐ The Struggle
Before working with TradieVA, the team faced growing pressure to keep up with customer demand:
- Rising sales created a surge in customer support enquiries
- Delays in responding to tickets impacted the customer experience
- Internal staff were stretched balancing support and core responsibilities
- Customers were waiting longer for answers and resolutions
- The growing workload was becoming difficult to sustain
The business needed additional support without compromising the quality of service.
โ Big Wins with TradieVA
Since partnering with TradieVA, Lana Software has strengthened its customer support operations:
- Faster Response Times: Customer enquiries are acknowledged and resolved more quickly
- Improved Customer Experience: Positive feedback has increased through responsive, professional support
- Balanced Team Workloads: Support responsibilities are shared more effectively across the team
- Peace of Mind: The team can take time off knowing urgent enquiries are still being handled
- Scalable Growth: A stronger support function has created capacity for continued expansion
๐ฎ Looking Ahead
Lana Software is now focused on:
- Expanding its global support team
- Continuing to improve the customer experience
- Scaling operations as the business grows
- Bringing on additional TradieVA talent to support future growth
With a reliable support structure already in place, the company is well positioned for its next stage of expansion.
MSR Services Australia
“She doesn’t just do the work, she finds solutions before problems even happen.”
MSR Services Australia provides commercial building maintenance services across multiple divisions, including commercial cleaning, waste management, bathroom supplies, and make-good services. As the business expanded, managing quotes, customers, contractors, and emergencies alone became unsustainable. That's when they partnered with TradieVA.
๐ The Struggle
Before working with TradieVA, the business owner was carrying the entire operational workload:
- Managing four different service divisions alone
- Constant interruptions from urgent client requests and emergencies
- Spending hours preparing quotes and coordinating contractors
- Stuck behind a desk instead of focusing on business growth
- Hesitant to delegate due to concerns about training and working remotely
As the business grew, it became clear that doing everything personally was limiting future growth.
โ Big Wins with TradieVA
With TradieVA's support, MSR Services Australia transformed the way the business operates:
- Completely Remote Operations: The business successfully transitioned away from a physical office
- Greater Capacity: Quoting increased from managing around three opportunities at a time to handling up to ten simultaneously
- Reliable Support: Customer enquiries, contractor coordination, and job preparation continue without constant supervision
- Better Decision Making: More organised systems provide confidence to commit to larger workloads
- Built for Growth: Strong processes have created a foundation for expanding both the team and the business
๐ฎ Looking Ahead
MSR Services Australia is now focused on:
- Growing the remote support team
- Expanding into new service areas
- Developing Micah into a leadership role supporting future VAs
- Continuing to streamline operations across the business
With the right systems and support in place, the business is now positioned to scale without increasing the owner's workload.
ENLIVEN
“She doesn’t just do the work — she finds solutions before problems even happen.”
Enliven Housing operates in a fast-moving environment where marketing, brand positioning, and execution are critical. During a major brand refresh and website rollout, the business needed more than just support - they needed someone proactive, driven, and capable of stepping up under pressure.
๐ The Struggle
Before working with TradieVA, the team was under pressure:
- Missed deadlines during a critical brand refresh and website launch
- Lack of drive and ownership from previous staff
- Team members stretched due to underperformance in key roles
- Tasks being handled reactively instead of proactively
- Low confidence in execution during high-stakes projects
The business didn’t just need help — it needed the right person.
โ Big Wins with TradieVA
With TradieVA’s support, Enliven Housing transformed team performance:
- Proactive Execution: Tasks are anticipated and actioned before becoming issues
- Elite Work Ethic: A driven, motivated team member who consistently delivers
- Increased Efficiency: Faster turnaround and smoother workflows across the team
- Confidence Restored: The team now trusts that work will get done properly
- Reliable Support: A consistent, high-performing addition to the business
๐ฎ Looking Ahead
Enliven Housing is now focused on:
- Scaling the team with more high-performing VAs
- Continuing to improve marketing efficiency
- Building a stronger, more proactive team culture
- Expanding capabilities with reliable, driven talent
The goal is simple: Find more “Jodies.”
BRING IT ON SPORTS
“Our biggest wins have been time, financial efficiency, and real opportunity to grow.”
Bring It On Sports delivers high-quality sports coaching programs to schools and has been operating successfully for over 18 years. As the business grew, the increasing admin workload began limiting their ability to focus on expansion — until TradieVA stepped in to support the backend.
๐ The Struggle
Before working with TradieVA, growth was being held back:
- Admin workload falling on just two people
- Difficulty balancing operations with business development
- Tasks overlapping or slipping through the cracks
- Limited ability to plan ahead or scale
- Need for a more cost-effective solution to support growth
The business had strong demand — but lacked the support structure to scale efficiently.
โ Big Wins with TradieVA
With TradieVA’s support, Bring It On Sports unlocked capacity and growth:
- More Time Back: Freedom to attend meetings, network, and focus on growth
- Financial Efficiency: A cost-effective way to scale operations
- Improved Systems: Day-to-day tasks handled smoothly in the background
- Stronger Team Structure: What was once managed by two people is now supported by a team of five to six
- Operational Clarity: Less duplication and more streamlined workflows
The biggest transformation has been the shift from a small, overloaded team to a coordinated support system that keeps the business running efficiently every day.
With the backend handled, the business can now focus on opportunities — not just operations.
PANDANUS
“I’ve won back my time, reduced stress, improved finances — and I see my family a lot more.”
Peter Remey | Pandanus Workforce
Pandanus Workforce provides national recruitment and labour hire services across Australia. After years of growth, restructuring, and stretched internal resources, the business reached a point where doing more personally was no longer sustainable — prompting a move to TradieVA for structured support.
๐ The Struggle
Before working with TradieVA, the pressure had been building for years:
- Overwhelming workload with limited internal resources
- Trying to manage processes, resourcing, and delivery personally
- A problem that had persisted for 3–4 years
- Long hours spent working in the business instead of on it
- Constant availability — calls, messages, and emails even on holidays
- High local staffing costs creating ongoing financial stress
Despite best efforts, simply working harder wasn’t fixing the problem.
โ Big Wins with TradieVA
With TradieVA’s support, Pandanus Workforce introduced structure and balance:
- Less desk work and more time spent with clients and family
- Clear processes removed mental overload
- Lower operational pressure compared to local resourcing
- Tasks, workflows, and operating procedures are now clearly defined
- Tasks can be handed over and completed without bottlenecks
A major turning point was getting knowledge out of the business owner’s head and into documented workflows - allowing tasks to be offloaded confidently and consistently.
ENLIVEN
“The biggest wins have been time, financial growth, and letting our team focus on what they do best.”
Britanny | Disability Support Coordination Provider
Enliven provides essential support coordination services within the disability sector. As the organisation scaled, demand increased rapidly — but internal capacity and admin support couldn’t keep up. That’s when TradieVA stepped in to provide structured, people-focused support.
๐ The Struggle
Before working with TradieVA, growth came with growing pressure:
- Rapid scaling without the internal capacity to support it
- Facilitators struggling to stay present in meetings while managing admin and notes
- Admin tasks piling up after meetings, creating long-standing backlogs
- Tech alone wasn’t enough — the team needed hands-on, people-led support
- Internal staff stretched thin instead of focusing on their core roles
โ Big Wins with TradieVA
- Time Back for the Team: Admin support freed facilitators to focus on delivering quality client outcomes
- Fully Digital Admin: Processes were streamlined and digitised, reducing friction across the business
- Increased Capacity: Support from VA Luna enabled a 15% increase in customer capacity, with more growth expected
- Smoother Meetings: Notes, follow-ups, and admin are now handled seamlessly
- Financial Growth: Improved efficiency directly supported business growth
With TradieVAs providing reliable, people-first support, Enliven now operates with less pressure, greater clarity, and the confidence to scale sustainably.
Choosing You Without The Guilt
"I would not be where I am today without the help of Sheryl and TradieVA. It's given me back weekends, I'm able to spend time with my family again."
Co-founder of 'Choosing You Without The Guilt,' Delyse shares her heartwarming journey of how Sheryl and TradieVA have significantly impacted her business and personal life. From regaining precious family time to getting organized and advancing her business, listen to the incredible support and partnership that has helped her move forward in both her professional and personal life. Delyse discusses the invaluable assistance and guidance she received, which allowed her to understand her business better, implement effective systems, and even take a much-needed holiday.
This is a must-watch for every solopreneur looking for that extra help to push their business to the next level.
ENLIVEN HOUSING
“You guys have exceeded the expectation… go above and beyond.”
Christina from Enliven Housing shares her experience working with TradieVA's virtual assistants. She discusses the challenges faced by Enliven Housing as a small company in the special disability sector and how the VAs have helped the business grow and meet deadlines. Christina highlights the efficiency, attention to detail, and dedication of the VAs, making them an invaluable part of the team.
Hear her heartfelt appreciation and recommendation for TradieVA, which has exceeded all expectations.
ENLIVEN HOUSING
"We're such a different business today. Using resources in the Philippines means we can move faster, be more competitive, and do it better."
Enliven Housing is a specialist disability accommodation (SDA) provider in Australia, navigating a highly regulated insurance environment managed by the government.
Key Challenges and Solutions:
โ Startup pressures: Cash flow issues, limited resources, and creating processes from scratch made it difficult to operate efficiently.
โ Complexity of bureaucracy: Operating under a government-managed insurance scheme added layers of administrative red tape.
โ Team stress: Rapid business growth created pressure on employees, not just the founder. Maintaining mental health and productivity was a growing concern.
โ Bandwidth limitations: Without additional resources, they couldn’t safely or efficiently support their growing customer base.
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Solution:
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Working with TradieVA allowed Enliven Housing to streamline and implement new processes faster. The VA team became an extension of the business, taking on tasks beyond just admin work, which freed up leadership to focus on profitability and strategy.
Want to build a more scalable, stress-free business? Start with a Strategy session to uncover what’s possible with TradieVA.
NU-VISION PAINTING๏ปฟ
“Time is a big win now that I can offload urgent tasks.”
NU-Vision Painting is a Perth-based painting service specializing in property painting solutions for residential, commercial, and government clients. After over 10 years of managing tasks without dedicated admin support, they recognized the need for change to regain time and improve operations.
Challenges:
โ Overwhelmed with time-consuming tasks like quotes, invoices, and customer engagement.
โ Slow communication and response times despite automation efforts.
โ Work-life balance issues: felt disconnected from family and constantly distracted by work.
โ Delayed invoicing led to cash flow challenges.
How TradieVA Helped:
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Delegated essential admin tasks to Carla, their VA, allowing more focus on high-priority business activities.
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Enhanced communication with clients, eliminating bottlenecks and improving response times.
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Developed streamlined systems and processes for smoother operations and growth.
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Fostered open, clear, and consistent communication throughout the day.
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Provided access to TradieVA’s supportive, process-driven working environment to maximize results.
If you’re ready to take control of your time and streamline your business, TradieVA can help you delegate with confidence and focus on what truly matters.
ONE BIG HEART
"The process that TradieVA has in place to train VAs is like nothing that I have ever seen before."
Karl Palin is the passionate leader steering One Big Heart, a transformative wellness studio dedicated to using Hot Yoga, breathwork, and meditation to elevate people's vitality, mindset, and psychology. While deeply immersed in the mission of changing lives, Karl recognized the need for substantial support in the backend of his office, which was bogged down by day-to-day tasks.
Challenges:
โ Overwhelmed by administrative tasks, hindering focus on the business's growth.
โ Struggling to find time for essential work on business development.
โ Experiencing a decline in energy and effectiveness due to administrative burdens.
How TradieVA Stepped In:
โ Trained VA to handle day-to-day administrative tasks, freeing up time for strategic business activities.
โ Documented 60 processes in just one month, enhancing efficiency and creating a foundation for growth.
โ Provided freedom for David to take a week off, secure in the knowledge that his business is well-managed.
โ Implemented nurturing processes that resulted in financial growth through repeat business.
Biggest Wins:
๐ Gained the freedom to take time off, confident that the business is in capable hands.
๐ Experienced financial growth through improved client nurturing and repeat business.
"I was pleasantly surprised by how efficient TradieVA was at finding the right person in a short time frame, and how rapidly that person learned the complete back-end story of my business. Thanks to TradieVA, I now have the freedom and financials within my life that I've been chasing for the last five years."
ENLIVEN
"Do you want time back? Do you want less stress? Do you want increased efficiency? Do you want increased client satisfaction? It's just TradieVA."
Keelin, the National Tenancy Manager at Enliven Housing, shares her positive experience working with TradieVA over the past 4 months.
Challenges:
โ Struggled with responsiveness to tenant requests, leading to delays.
โ Difficulty managing repairs, especially with staff on-site.
โ Stressful coordination of compliance inspections and documentation.
โ Limited focus on tenant relationships due to overwhelming administrative tasks.
How TradieVA Helped:
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Increased responsiveness, leading to higher tenant satisfaction.
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Efficient management of inboxes, schedules, and repair tasks.
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Streamlined end-to-end processes for repairs and maintenance.
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Prepared and organized tenant onboarding documentation in advance.
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Reduced stress for Kelan, allowing more focus on tenant relationships.
Impact:
โจ Increased tenant satisfaction and efficiency.
โจ Less stress, more responsiveness, and fewer complaints.
โจ Improved accuracy in data records and compliance tracking.
Don't underestimate the value a VA can bring to your team—join TradieVA for increased efficiency, less stress, and exceptional support!
ARCHIVORE
"I have a much more organized operations systems and therefore, we come across as more professional and more reliable to our clients."
Maria Brondes, founder of Arore Design Studio, an architect specializing in residential homes, embarked on a transformative journey with TradieVA over the past 9 months.
Challenges:
โ Overwhelmed with increasing administrative tasks, hindering focus on design.
โ Long hours and personal sacrifices impacting work-life balance.
โ Reluctance to take on new projects, limiting business growth.
โ Struggling with disorganized operations and client relationships.
How TradieVA Stepped In:
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Shared responsibility for day-to-day business operations, alleviating isolation.
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Financial growth with increased opportunities and streamlined projects.
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Improved work-life balance, more time for family, and enhanced client control.
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Streamlined operations and elevated customer service by 50% to 100%.
Join TradieVA and gain more than just a VA—a transformative business experience. Add value to your business, just like Maria did!
INTERIOR CABINETRY
"She helped me so much just catching up, a lot of mental stress was relieved... personal life improved majorly."
Jacob, the owner of Interior Cabinetry and Design in Camfield, Melbourne, Australia, shares his experience with TradieVA over the past year.
Challenges:
โ Overwhelmed with administrative tasks, affecting client correspondence and appointments.
โ Mental stress and burnout due to excessive overtime and weekend work.
โ Lack of organization and clarity about the future, leading to performance and mental state decline.
How TradieVA Helped:
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Streamlined administration work, handling emails and appointments efficiently.
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Significantly reduced mental stress, allowing for a better work-life balance.
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Financial improvement and business progression without constant worry.
Expressing gratitude to his VA for her exceptional personality, attitude, and work ethic, Jacob acknowledges her consistent and persistent efforts. TradieVA exceeded expectations, providing quick and effective solutions.
PREMIER REMOVALS
"The biggest improvement since using TradieVA has been the speed of invoicing."
Michael, the owner of Premier Removals based in Brisbane, shares his experience with TradieVA.
His challenges:
โ Overwhelmed with daily administrative tasks, especially invoicing, quoting, and responding to emails.
โ Struggling with constant distractions, spending weekends catching up on admin work.
โ Limited time for long-term planning and business development due to administrative burdens.
How TradieVA Helped:
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TradieVA, in the early days, relieved Michael of 80-90% of basic administration tasks, allowing him to focus on core business activities.
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The dedicated VA, Dom, significantly reduced distractions and improved Michael's work-life balance.
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TradieVA's support enabled Michael to shift from catching up on admin over the weekends to having only 1-2 hours of catch-up time.
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Michael now has time for long-term planning and business growth, focusing on objectives and goals.
Take that leap, delegate the burden, and empower your business to reach new heights.